Privacy Policy

Timoney Technology is committed to safeguarding your privacy online. Please read the following policy to understand how your personal information will be treated when you use or register with Timoney’s Off-Highway Aftermarket portal.

1. What personal information does Timoney hold?

Timoney collects information in several ways. Some personal information is gathered when you register. During registration, you are asked for a Username, Password, Security Password, your name, telephone number, fax number, e-mail address, company name and address. We use this information to customise your home page and make it relevant to you as an individual. We may also record some details of how you use the site, such as products you search for, to help us be more relevant in bringing promotions and new products to your attention.

Once you register you are no longer anonymous to Timoney and are able to take full advantage of the Timoney offers. In addition, we may keep copies of information you submit when you send e-mail feedback to the site, ask a technical question, or report a problem. If you contact Timoney in writing we may keep a record of that correspondence. Timoney also occasionally asks users to complete surveys that we use for research purposes.

2. What does Timoney do to protect your personal data online?

Timoney always aims to deliver the highest level of service and security to our customers and our Off-highway Aftermarket store has been specifically designed with security in mind.

In order to ensure the security and protection of your personal details whenever you submit any sensitive information such as credit card number and account details, we use external transaction processing companies with outstanding record in internet security. Our website operates on a secure server and all confidential information is encrypted and protected to ensure a secure purchasing environment.

3. Why does Timoney use Cookies?

Timoney uses cookies to keep track of your shopping basket and deliver content specific to your product requirements. Cookies also enable the website to recognise you automatically when you log on to the website and enables us to track the number of visitors to the site and how the site is used.

4. How does Timoney use my information?

Timoney uses your information for the purposes of order fulfilment and occasional direct marketing activities. Timoney also collects your personal information to provide you with customised and relevant information on your home page when you visit the site. We will never provide your information to third party companies for marketing purposes , however we may share it with government agencies or companies assisting us in fraud prevention or investigation.

5. What are my choices regarding collection, use, and distribution of my information?

Timoney may, from time to time, send you e-mail regarding our products or services. In addition, we may occasionally send you direct mail about products and services that we feel may be of interest to you. Only Timoney will send you these direct mailings. If you do not want to receive -email messages from us, simply edit your Timoney Personal Profile to no longer receive such mailings. If you do not wish to receive other forms of direct mail promotions from us, then please contact us at +353 46 9055 122

6. What is Timoney’s policy on allowing me to update, correct, or delete my personally identifiable information?

You may edit your Personal Profile information at any time by clicking on the Update My Details button on your home page navigation bar. If you have forgotten your password, or have any other problems accessing the site, please contact us at +353 46 9055 122

7. What security precautions are in place to protect the loss, misuse, or alteration of my information?

Your Timoney Account Information and Personal Profile are password-protected so that you and only you can access this information. You may edit your Account Information and Personal Profile by using User name and password and clicking on the Update User profile button.

We recommend that you do not divulge your password to anyone. Timoney will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail. Also remember to close your browser window when you have finished your work. This is to ensure that others cannot access your personal or business information if you share a computer with someone else or are using a computer in a public place.

8. How do we contact the website?

If you have any questions about this Privacy Policy, the Terms and Conditions or the practises of the Off-Highway Aftermarket portal you can contact:

  • E-mail: info@timoneygroup.com
  • Phone: +353 46 9055 122
  • Office Hours: 8am to 4.30pm, Mon-Thurs, 8am to 3.30pm Fri  (GMT)